Privacy Policy

At Connexo Conseil Inc. we are committed to protecting your personal information and ensuring its confidentiality. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with Quebec's Law 25 (Bill 64), which governs the protection of personal information.

1. Types of Personal Data Collected

We collect personal information that is necessary for the provision of our organizational management consulting services. The types of personal information we may collect include:

Full name
Email address
Contact information
Any other information that will enable us to effectively deliver our services

2. Purposes for Collecting Personal Data

The personal information we collect is solely used for the fulfillment of services related to organizational management consulting. This data helps us provide tailored advice, support, and follow-up as part of our services.

3. Data Retention

We retain your personal data in our secure archives for as long as necessary to fulfill the purposes for which it was collected, and to comply with any legal or contractual obligations. In the event that the information is no longer needed, it will be securely deleted or anonymized.

4. Third-Party Data Sharing

We do not share your personal data with any third parties, except when explicitly discussed with you, such as when third-party consultants are involved in your project. Any such third parties will be bound by confidentiality agreements to protect your data.

5. Data Storage and Security

Your personal data is stored securely using industry-standard security measures, including encryption and firewalls, to protect it from unauthorized access, alteration, or destruction. We take all reasonable steps to ensure that your information is kept safe.

6. User Rights

Under Quebec's Law 25, you have the right to:

Access your personal data that we hold
Request corrections to any inaccurate or incomplete personal data
Request the deletion of your personal data

If you wish to exercise any of these rights, please contact us at the contact information provided below.

7. Consent Mechanism

By entering into a contract with us, you provide explicit consent for the collection, use, and processing of your personal data as described in this Privacy Policy. If you do not agree with the terms, you may withdraw consent at any time by contacting us.

8. Data Transfers Outside of Quebec

We may transfer personal data outside of Quebec, as our data centres are also located in Ontario, and some third-party service providers have data centres in the United States. We ensure these transfers comply with Quebec’s data protection laws, including Law 25, and implement appropriate safeguards to protect your data. If our data transfer practices change, we will update this policy and take necessary steps to remain compliant.

9. Use of Cookies and Tracking Technologies

We use cookies and tracking technologies on our website to improve user experience and analyze website traffic. Our hosting platform collects non-personally identifiable data such as IP address, browser type, and pages visited to help us enhance our services. By using our site, you consent to the use of these technologies. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

10. Contact Information for Data Protection

If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us at:

Connexo Conseils Inc.
Email: info@connexo.ca
Phone: 514.447.4192

11. Privacy Policy Updates

We may update our Privacy Policy from time to time. However, we will not notify you individually of policy updates unless they affect your personal data processing. We encourage you to regularly review this Privacy Policy to stay informed about how we are protecting your data.